FREE SHIPPING on orders $99 or more within Canada. Prices displayed are in Canadian dollars. Toll Free: 1-800-896-4385

Shipping Policy

We want to make your shipping experience easier.

All purchases of $99 and up (before tax), shipped within Canada, are free of charge. Standard shipping cost ($20) applies to all orders under $99 (before tax) - This fee is non-refundable. All online purchases will be shipped by FedEx or Canada Post.

General Information:

  • No orders will be shipped outside of Canada, 
  • Orders must be received by 3 pm MDT or your order may not be processed until the following business day, 
  • Orders placed on the weekend will not be processed until the following Monday, 
  • Business days are Monday to Friday, excluding Canadian holidays.

Tracking Your Order:
Once your order has been shipped, you will receive an e-mail from Independent Jewellers containing your tracking number.

Estimated Arrival Date

  • We will ship your order within 2-4 business days
  • For your protection, orders require a signature upon delivery
  • P.O. Boxes may only be shipped via Canada Post and will require additional time for delivery
  • Inclement weather conditions or other shipping service disruptions, may delay delivery. This is beyond our control and it is not subject to a shipping fee refund

Note: You are responsible for filing a claim with the courier if items are damaged during shipping.


For more information please email:

Toll-Free line: 1-800-896-4385


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