We want to make your shipping experience easier.
All purchases of $99 and up (before tax), shipped within Canada, are free of charge. Standard shipping cost ($20) applies to all orders under $99 (before tax) - This fee is non-refundable. All online purchases will be shipped by FedEx or Canada Post.
- No orders will be shipped outside of Canada,
- Orders must be received by 3 pm MDT or your order may not be processed until the following business day,
- Orders placed on the weekend will not be processed until the following Monday,
Business days are Monday to Friday, excluding Canadian holidays.
Tracking Your Order:
Once your order has been shipped, you will receive an e-mail from Independent Jewellers containing your tracking number.
Estimated Arrival Date
- We will ship your order within 2-4 business days
- For your protection, orders require a signature upon delivery
- P.O. Boxes may only be shipped via Canada Post and will require additional time for delivery
- Inclement weather conditions or other shipping service disruptions, may delay delivery. This is beyond our control and it is not subject to a shipping fee refund
Note: You are responsible for filing a claim with the courier if items are damaged during shipping.
For more information please email: email@example.com
Toll-Free line: 1-800-896-4385